This analysis describes what Zillow's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish explicit consent for Zillow to contact you through email, phone calls, text messages, and in-app features using automatic dialing systems and prerecorded voices. These communications may include advertising or marketing offers alongside transactional messages. Message and data rates may apply depending on your carrier, and contact frequency will vary based on your account activity. You can opt out of text messages at any time by replying STOP, and calls with Zillow employees may be recorded for quality control and internal business purposes.
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If a payment is not successfully processed, due to expiration, insufficient funds, or otherwise, you remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method, as it may be updated.
You also authorize us to retry any failed authorizations. We may use data provided to us by our partners to determine when to schedule such retries.
your credit card or other payment information is collected and processed by our third-party payment processors...the payment information that you provide through the Services is transmitted directly to our payment processor.
"You authorize us to charge all fees as described in these Terms of Use for the Services you select to that payment method.Excerpt from Zillow's Terms of Use
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The clause states: “You authorize us to charge all fees as described in these Terms of Use for the Services you select to that payment method.”
ConductAtlas has identified this type of provision across 230 platforms. See the full comparison.
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