This analysis describes what Zillow's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish that Zillow may contact you via email, phone calls, and text messages using automated dialing systems and prerecorded voices. These communications may include transactional messages, service updates, and advertising or telemarketing. The terms also state that calls between you and Zillow employees may be recorded for quality control, training, and internal business purposes. You can opt out of text messages at any time by replying STOP to any message.
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Don't create or share defamatory or libelous content that could damage someone's reputation or falsely portray them in a harmful way.
Content that is unoriginal, plagiarized, or copied from another individual or organization.
You may not use Third-Party Content displayed using our web-search feature to (i) copy, store, archive, cache, or create a database of the Outputs, (ii) redistribute, resell, or sublicense the Third-Party Content...
"post, reproduce, publicly display, or otherwise make accessible any content, which we, in our sole judgement and discretion, consider illegal, offensive or objectionable including without limitation content that harasses, discriminates, demeans, threatens or disparages...Excerpt from Zillow's Terms of Use
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The clause states: “post, reproduce, publicly display, or otherwise make accessible any content, which we, in our sole judgement and discretion, consider illegal, offensive or objectionable including without limitation content that harasses, discriminates, demeans, threatens or disparages...”
ConductAtlas has identified this type of provision across 238 platforms. See the full comparison.
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