This analysis describes what Zillow's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The prohibition extends not only to intentional discrimination but also to use that may have an illegal discriminatory impact, broadening the scope of conduct users are forbidden from engaging in.
Interpretive note: The excerpt ends with an ellipsis, so additional prohibited conduct or conditions may exist in the full clause. The phrase 'may have an illegal discriminatory impact' introduces an effects-based standard whose full scope is not defined in the excerpt.
Users are prohibited from using the Services for any discriminatory purpose or in any manner that may produce an illegal discriminatory impact against protected individuals or classes.
How other platforms handle this
Discriminate regarding access to communities or groups that you create, manage, lead, or participate in.
The Services are intended for business use by corporate or business entities, and you agree that you will not use the Services for any personal or individual use.
The Escrow Services are intended for business use, and you agree to use the Escrow Services only for business purposes and not for consumer, personal, family, or household purposes.
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"use the Services in any way to discriminate against any individual or class of individuals protected under federal, state or local anti-discrimination laws, or which may have an illegal discriminatory impact...— Excerpt from Zillow's Zillow Terms of Use
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The prohibition extends not only to intentional discrimination but also to use that may have an illegal discriminatory impact, broadening the scope of conduct users are forbidden from engaging in.
Users are prohibited from using the Services for any discriminatory purpose or in any manner that may produce an illegal discriminatory impact against protected individuals or classes.
ConductAtlas has identified this type of provision across 285 platforms. See the full comparison.
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