This analysis describes what Zillow's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish explicit consent for Zillow to contact you through email, phone calls, text messages, and in-app features using automatic dialing systems and prerecorded voices. These communications may include advertising or marketing offers alongside transactional messages. Message and data rates may apply depending on your carrier, and contact frequency will vary based on your account activity. You can opt out of text messages at any time by replying STOP, and calls with Zillow employees may be recorded for quality control and internal business purposes.
View change record →How other platforms handle this
Set up multiple accounts for any person or entity in order to send similar content, unless you're part of a franchise or agency.
Don't share your account credentials or give others access to your account.
Use another user's account or share your account with another person;
"You may not share your user account(s) with others.Excerpt from Zillow's Terms of Use
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The clause states: “You may not share your user account(s) with others.”
ConductAtlas has identified this type of provision across 264 platforms. See the full comparison.
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