Subscription services automatically renew and charge the user's payment method on a recurring basis until explicitly cancelled. Zillow may change the subscription fee for future periods with advance notice, and users must cancel before the renewal date to avoid being charged.
This analysis describes what Zillow's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that subscription charges recur automatically without requiring affirmative renewal by the user, and that fee changes apply to subsequent periods upon advance notice without requiring renewed user consent.
The updated terms establish explicit consent for Zillow to contact you through email, phone calls, text messages, and in-app features using automatic dialing systems and prerecorded voices. These communications may include advertising or marketing offers alongside transactional messages. Message and data rates may apply depending on your carrier, and contact frequency will vary based on your account activity. You can opt out of text messages at any time by replying STOP, and calls with Zillow employees may be recorded for quality control and internal business purposes.
View change record →New provision establishes auto-renewal terms and negative option obligations, requiring affirmative cancellation to stop recurring charges.
View full change record →The agreement authorizes Zillow to charge the user's payment method on a recurring basis for activated subscription services until the user cancels. Users who do not cancel before the renewal date will be billed for the next period; fee changes take effect for subsequent periods upon advance notice without requiring affirmative re-enrollment.
Cross-platform context
See how other platforms handle Subscription Auto-Renewal and Fee Changes and similar clauses.
Compare across platforms →"If you decide to activate a Subscription Service, you authorize us to periodically charge, on a going-forward basis and until cancellation of either the recurring payments or your account, all accrued sums on or before the payment due date for the accrued sums. The subscription will continue unless and until you cancel your subscription, or we terminate it. You must cancel your Subscription Service before it renews in order to avoid billing of the next periodic subscription fee to your account. We may change the subscription fee for any subsequent subscription period but will provide you advance notice of any increase before it applies.Excerpt from Zillow's Terms of Use
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This provision establishes that subscription charges recur automatically without requiring affirmative renewal by the user, and that fee changes apply to subsequent periods upon advance notice without requiring renewed user consent.
The agreement authorizes Zillow to charge the user's payment method on a recurring basis for activated subscription services until the user cancels. Users who do not cancel before the renewal date will be billed for the next period; fee changes take effect for subsequent periods upon advance notice without requiring affirmative re-enrollment.
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