Zillow can suspend or terminate your account at any time, for any reason or no reason at all, without warning.
This analysis describes what Zillow's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
For users who rely on Zillow for business purposes such as real estate agents or lenders, abrupt account termination without notice or stated cause could disrupt business operations with no contractual right to appeal or reinstatement.
The updated terms establish explicit consent for Zillow to contact you through email, phone calls, text messages, and in-app features using automatic dialing systems and prerecorded voices. These communications may include advertising or marketing offers alongside transactional messages. Message and data rates may apply depending on your carrier, and contact frequency will vary based on your account activity. You can opt out of text messages at any time by replying STOP, and calls with Zillow employees may be recorded for quality control and internal business purposes.
View change record →Zillow can end your access to the platform at any time without notice or explanation, which is particularly significant for real estate professionals who use Zillow as a primary business channel.
How other platforms handle this
Use another user's account or share your account with another person;
You are responsible for maintaining the secrecy of your unique password and account information at all times.
If you do not have a social security number you may still be eligible to open a limited Revolut personal account.
"Zillow reserves the right to modify, suspend, or terminate your access to the Services and/or your account, in whole or in part, at any time, with or without notice to you, and with or without cause.Excerpt from Zillow's Terms of Use
REGULATORY LANDSCAPE: Unilateral termination clauses are broadly enforceable in consumer digital platform agreements under U.S.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
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For users who rely on Zillow for business purposes such as real estate agents or lenders, abrupt account termination without notice or stated cause could disrupt business operations with no contractual right to appeal or reinstatement.
Zillow can end your access to the platform at any time without notice or explanation, which is particularly significant for real estate professionals who use Zillow as a primary business channel.
ConductAtlas has identified this type of provision across 264 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zillow.