This analysis describes what Zillow's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish explicit consent for Zillow to contact you through email, phone calls, text messages, and in-app features using automatic dialing systems and prerecorded voices. These communications may include advertising or marketing offers alongside transactional messages. Message and data rates may apply depending on your carrier, and contact frequency will vary based on your account activity. You can opt out of text messages at any time by replying STOP, and calls with Zillow employees may be recorded for quality control and internal business purposes.
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These choices do not apply to certain informational communications including important information and documentation relating to your account.
We've distilled our commitment into six core values: Fairness Reliability and safety Privacy and security Transparency Accountability Inclusiveness
We implement commercially reasonable technical, administrative, and organizational measures designed to protect Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.
"Under 17 U.S.C. § 512(f), any person who knowingly misrepresents that material or activity is infringing (or was removed by mistake or misidentification) may be liable for damages.Excerpt from Zillow's Terms of Use
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The clause states: “Under 17 U.S.C. § 512(f), any person who knowingly misrepresents that material or activity is infringing (or was removed by mistake or misidentification) may be liable for damages.”
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