Zillow · Zillow Privacy Notice · View original document ↗

Sale or Sharing of Personal Information and Opt-Out

Medium severity Medium confidence Explicitdocumentlanguage Unique · 0 of 343 platforms
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Document Record

What it is

The policy discloses that sharing personal information with advertising partners may qualify as a 'sale' or 'sharing' under California law, and provides opt-out mechanisms via a footer link and app settings.

This analysis describes what Zillow's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes Zillow's compliance with CCPA/CPRA opt-out obligations and operationalizes the consumer right to halt advertising-related data transfers classified as sales or sharing under California law.

Interpretive note: The classification of specific advertising partner data transfers as 'sales' or 'sharing' under CCPA/CPRA depends on the technical and contractual specifics of each partner relationship, which are not fully detailed in the policy text.

Change history

added Jun 2, 2026

Explicitly acknowledges California privacy law definitions and provides clear opt-out mechanism, making compliance with CCPA/CPRA requirements more transparent and actionable.

View full change record →

Consumer impact (what this means for users)

Under this clause, users can opt out of the transfer of their personal information to third-party advertising partners by using the designated link or app setting; the terms authorize continued sharing absent an opt-out.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Click the 'Do Not Sell or Share My Personal Information' link in the footer of any Zillow Group website, or navigate to privacy settings in the Zillow mobile app. Complete the opt-out request form.

How other platforms handle this

Strava Medium

We may display advertisements on our Services and those advertisements may be targeted to your interests based on your personal information. We may share your personal information with advertising partners for interest-based advertising purposes. You may opt out of interest-based advertising by visi...

Ledger Medium

At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.

Skillshare Medium

If you are a California resident, you have the right to: Know what personal information is being collected about you; Know whether your personal information is sold or disclosed and to whom; Say no to the sale of personal information; Access your personal information; Request deletion of your person...

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
We may share your personal information with third-party advertising partners in ways that may constitute a 'sale' or 'sharing' of personal information under California law. You have the right to opt out of the sale or sharing of your personal information. To exercise this right, click the 'Do Not Sell or Share My Personal Information' link in the footer of our websites or in the settings of our mobile apps.

— Excerpt from Zillow's Zillow Privacy Notice

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1. REGULATORY LANDSCAPE: This provision directly engages the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), enforced by the California Privacy Protection Agency and California Attorney General. The classification of advertising data sharing as a potential 'sale' or 'sharing' triggers mandatory opt-out notice, GPC signal recognition, and restrictions on re-use of personal information post-opt-out under CPRA. Similar opt-out rights exist under the Virginia VCDPA, Colorado CPA, and Connecticut CTDPA for targeted advertising. 2. GOVERNANCE EXPOSURE: High. The characterization of advertising partner data transfers as a potential 'sale' or 'sharing' creates ongoing compliance obligations including opt-out infrastructure maintenance, GPC signal processing, and downstream partner contractual controls. Failure to honor opt-out signals or to maintain compliant data flows post-opt-out represents a material CPPA enforcement risk. 3. JURISDICTION FLAGS: California creates the highest exposure given CPRA's enforcement framework and the CPPA's active rulemaking. Virginia, Colorado, and Connecticut residents have analogous opt-out rights for targeted advertising; compliance workflows should be verified across all four jurisdictions. Illinois and other states with pending or enacted privacy legislation may create additional obligations as frameworks mature. 4. CONTRACT AND VENDOR IMPLICATIONS: Advertising and analytics partners receiving personal information under this framework should be assessed as to whether data processing agreements include CCPA/CPRA-compliant service provider or contractor terms, or whether the transfer is correctly characterized as a sale. Procurement teams should review partner contracts for opt-out honoring requirements and downstream use restrictions. 5. COMPLIANCE CONSIDERATIONS: Compliance teams should audit GPC signal recognition across all Zillow Group web properties, verify that the opt-out link is present and functional in all site footers and app settings, and confirm that opt-out requests are processed within the statutory timeframes required by CCPA/CPRA and analogous state laws. Data mapping should identify all third parties receiving personal information through advertising integrations.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive data practices and enforces consumer privacy protections relevant to advertising data sharing disclosures.
    File a complaint →
  • State AG
    California, Virginia, Colorado, and Connecticut attorneys general have enforcement authority over state privacy law opt-out obligations implicated by this provision.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Zillow Privacy Notice
Entity
Zillow
Document last updated
May 5, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-012464
Document ID
CA-D-00425
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3bb945b484f1e88b9de84f244fe6d6072f12e4d91ea49543df48e1d9f2157852
Analysis generated
May 20, 2026 21:42 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Zillow
Document: Zillow Privacy Notice
Record ID: CA-P-012464
Captured: 2026-05-20 21:42:54 UTC
SHA-256: 3bb945b484f1e88b…
URL: https://conductatlas.com/platform/zillow/zillow-privacy-notice/sale-or-sharing-of-personal-information-and-opt-out/
Accessed: June 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Zillow's Sale or Sharing of Personal Information and Opt-Out clause do?

This provision establishes Zillow's compliance with CCPA/CPRA opt-out obligations and operationalizes the consumer right to halt advertising-related data transfers classified as sales or sharing under California law.

How does this clause affect you?

Under this clause, users can opt out of the transfer of their personal information to third-party advertising partners by using the designated link or app setting; the terms authorize continued sharing absent an opt-out.

Is ConductAtlas affiliated with Zillow?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zillow.