Provision record
Zendesk · Zendesk Terms of Service · View original document ↗

Purchase order terms are null and void

High severity Explicit document language Common · 298 of 352 platforms
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This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Pinterest Medium

To the extent that any provisions in the Business Terms of Service conflict with these Terms, the Business Terms of Service shall govern to the extent of the conflict.

Snapchat Medium

Regardless of who terminates these Terms, both you and Snap continue to be bound by Sections 2, 3 (to the extent any additional terms and conditions would, by their terms, survive), and 6 - 25 of the Terms.

Twitch Medium

The Terms of Service, which incorporate the Guidelines, is the entire agreement between you and Twitch relating to the subject matter herein and will not be modified except by a writing signed by authorized representatives of both parties...

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▸ View Original Clause Language DOCUMENT RECORD
"
This Agreement will apply in lieu of the terms or conditions in any purchase order, request for information, request for proposal, or other order documentation Customer provides, and all such terms are null and void.

Excerpt from Zendesk's Terms of Service

Provision details

Document information
Document
Zendesk Terms of Service
Entity
Zendesk
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-004752, captured July 11, 2026
Record ID
CA-P-072429
Document ID
CA-D-000638
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004752)
23c515efe3058de9756d3a9e656403c6e0a7f140d1219968ba0193879df04afc
Analysis generated
July 12, 2026 15:18 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-004752 (checked Oct. 5, 2026)
Citation Record
Entity: Zendesk
Document: Zendesk Terms of Service
Record ID: CA-P-072429
Version: CA-V-004752
Captured: 2026-07-11 13:45:55 UTC
SHA-256: 23c515efe3058de9…
URL: https://conductatlas.com/platform/zendesk/zendesk-terms-of-service/provision/CA-P-072429/purchase-order-terms-are-null-and-void/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Zendesk's Purchase order terms are null and void clause do?

The clause states: “This Agreement will apply in lieu of the terms or conditions in any purchase order, request for information, request for proposal, or other order documentation Customer provides, and all such terms are null and void.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 298 platforms. See the full comparison.

Is ConductAtlas affiliated with Zendesk?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zendesk.