This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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you agree that Company may either terminate or suspend your subscription and continue to attempt to charge your Payment Provider until payment is received...
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"(iv) Customer purchases the Services through a Reseller, and either Customer fails to pay fees owed to the Reseller or the Reseller fails to pay fees owed to Zendesk;Excerpt from Zendesk's Terms of Service
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The clause states: “(iv) Customer purchases the Services through a Reseller, and either Customer fails to pay fees owed to the Reseller or the Reseller fails to pay fees owed to Zendesk;”
ConductAtlas has identified this type of provision across 276 platforms. See the full comparison.
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