“If Zendesk terminates the Agreement under Section 7.3 or if Customer cancels its account before the end of the Subscription Term, Customer will pay any unpaid amounts covering the remainder of the Subscription Term.”
This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Early cancellation or termination for cause does not relieve the customer of payment obligations; the customer remains liable for the full remaining subscription fees.
Interpretive note: The clause references Section 7.3 without quoting it; the specific conditions triggering Zendesk's termination right are not captured here.
If you cancel your account before your subscription term ends, or if Zendesk terminates the agreement under Section 7.3, you are required to pay all fees for the remainder of the term.
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"If Zendesk terminates the Agreement under Section 7.3 or if Customer cancels its account before the end of the Subscription Term, Customer will pay any unpaid amounts covering the remainder of the Subscription Term.Excerpt from Zendesk's Terms of Service
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Early cancellation or termination for cause does not relieve the customer of payment obligations; the customer remains liable for the full remaining subscription fees.
If you cancel your account before your subscription term ends, or if Zendesk terminates the agreement under Section 7.3, you are required to pay all fees for the remainder of the term.
ConductAtlas has identified this type of provision across 219 platforms. See the full comparison.
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