This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
How other platforms handle this
Any payment disputes must be submitted in good faith before the payment due date.
If Customer pays by invoice, Customer will pay Google all invoiced amounts by the Payment Due Date.
If we agree to invoice Customer by email, full payment must be received within thirty (30) days from the invoice date.
"All payment, fee, or invoice disputes must be made in good faith and submitted to Zendesk prior to the payment due date, or within 30 days of invoice for Customers on immediate payment terms.Excerpt from Zendesk's Terms of Service
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The clause states: “All payment, fee, or invoice disputes must be made in good faith and submitted to Zendesk prior to the payment due date, or within 30 days of invoice for Customers on immediate payment terms.”
ConductAtlas has identified this type of provision across 230 platforms. See the full comparison.
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