This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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"Customer must also remove or deactivate any affected Agents prior to the beginning of the subsequent Subscription Term to avoid renewal at their existing levels.Excerpt from Zendesk's Terms of Service
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The clause states: “Customer must also remove or deactivate any affected Agents prior to the beginning of the subsequent Subscription Term to avoid renewal at their existing levels.”
ConductAtlas has identified this type of provision across 297 platforms. See the full comparison.
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