This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
How other platforms handle this
Customer is responsible for all sales, use, ad valorem and excise taxes, and any other similar taxes, duties and charges of any kind imposed by any federal, state, multinational or local governmental regulatory authority...
Depending on which Flight you choose, you may be charged a service fee by us and/or the Third-Party Aggregator.
YOU WILL NOT BE RESPONSIBLE FOR PAYING ANY FEES RELATING TO THE BREX EMPOWER PLATFORM WITHOUT YOUR CONSENT TO SUCH FEES. HOWEVER IF COMPANY IS MIGRATED...AND DOES NOT CONSENT TO THE FEES...WE MAY LIMIT YOUR...ACCESS...
"If Customer requires Zendesk to use a vendor payment or compliance portal that charges Zendesk any fees, Zendesk may charge these fees to Customer.Excerpt from Zendesk's Terms of Service
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The clause states: “If Customer requires Zendesk to use a vendor payment or compliance portal that charges Zendesk any fees, Zendesk may charge these fees to Customer.”
ConductAtlas has identified this type of provision across 219 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zendesk.