“Unless the parties have entered into a Business Associate Agreement or similar exhibit, Customer will not (and will not permit others to) store Health Data in the Services.”
This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Storing health data without a Business Associate Agreement may violate the agreement and potentially applicable law, exposing the customer to legal and contractual liability.
The customer is prohibited from using Zendesk's services to store health data unless a Business Associate Agreement or similar exhibit has been executed between the parties.
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"Unless the parties have entered into a Business Associate Agreement or similar exhibit, Customer will not (and will not permit others to) store Health Data in the Services.Excerpt from Zendesk's Terms of Service
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Storing health data without a Business Associate Agreement may violate the agreement and potentially applicable law, exposing the customer to legal and contractual liability.
The customer is prohibited from using Zendesk's services to store health data unless a Business Associate Agreement or similar exhibit has been executed between the parties.
ConductAtlas has identified this type of provision across 237 platforms. See the full comparison.
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