This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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We will retain your Data for as long as necessary: (i) to achieve the purposes as set out in this Policy; (ii) as required by applicable laws and regulations, including any mandated retention periods...
Where specific retention periods are required by law, we comply with those timeframes; otherwise, we apply the criteria above to determine how long to retain the information.
We retain your personal information in an identifiable form for as long as necessary for the purposes set out in this Notice.
"Zendesk will maintain security of Service Data according to the Enterprise Services Security Measures and Innovation Services Security Measures.Excerpt from Zendesk's Terms of Service
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The clause states: “Zendesk will maintain security of Service Data according to the Enterprise Services Security Measures and Innovation Services Security Measures.”
ConductAtlas has identified this type of provision across 268 platforms. See the full comparison.
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