“provide any notices to, and obtain any required consents from, Agents and End Users necessary for Zendesk to lawfully process Service Data;”
This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The customer bears the legal responsibility for ensuring consent and notice obligations are met; if the customer fails to do so, it may expose both the customer and Zendesk to regulatory or legal risk.
The customer is responsible for all notices and consents needed from agents and end users before Zendesk can lawfully process their data; Zendesk does not bear this obligation.
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"provide any notices to, and obtain any required consents from, Agents and End Users necessary for Zendesk to lawfully process Service Data;Excerpt from Zendesk's Terms of Service
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The customer bears the legal responsibility for ensuring consent and notice obligations are met; if the customer fails to do so, it may expose both the customer and Zendesk to regulatory or legal risk.
The customer is responsible for all notices and consents needed from agents and end users before Zendesk can lawfully process their data; Zendesk does not bear this obligation.
ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zendesk.