Provision record
Zendesk · Zendesk Terms of Service · View original document ↗

Non-exclusive revocable access right granted

High confidence Common · 290 of 343 platforms

Key Facts · in the document’s own words

For what purposes may the customer use the services during the subscription term?
“Zendesk grants Customer, its Affiliates, service providers and authorized personnel a non-exclusive, non-transferable, revocable right to access and use the Services for internal business purposes during the Subscription Term.”
Version CA-V-004752, captured July 11, 2026 · live source ↗
Our reading, not the document’s words
Zendesk grants the customer, its affiliates, service providers, and authorized personnel a non-exclusive, non-transferable, revocable right to access and use the services for internal business purposes during the subscription term.
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This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

The access right is revocable and non-transferable, meaning Zendesk can withdraw it and the customer cannot assign it to others outside those named, limiting the customer's control over service access.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

The customer and its named associates may access and use the services only for internal business purposes during the subscription term, under a right that Zendesk may revoke.

How other platforms handle this

Anyscale

Subject to the terms and conditions of this Agreement, Anyscale hereby grants to Customer a limited, non-exclusive, non-transferable right to permit Customer's Authorized Users to access and use the Platform Services during the Subscription Term, solely for Customer's internal business purposes.

OpenAI

These Terms contain the entire agreement between you and OpenAI regarding the Services and, other than any Service-specific terms, supersedes any prior or contemporaneous agreements between you and OpenAI.

Kling AI

If any provisions from this Policy are in conflict with any applicable laws, such provisions will be replaced by provisions of the same purport that reflects the original intention of the provision, to the extent permissible under the applicable laws.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Zendesk grants Customer, its Affiliates, service providers and authorized personnel a non-exclusive, non-transferable, revocable right to access and use the Services for internal business purposes during the Subscription Term.

Excerpt from Zendesk's Terms of Service

Provision details

Document information
Document
Zendesk Terms of Service
Entity
Zendesk
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-004752, captured July 11, 2026
Record ID
CA-P-072336
Document ID
CA-D-000638
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004752)
23c515efe3058de9756d3a9e656403c6e0a7f140d1219968ba0193879df04afc
Analysis generated
July 12, 2026 15:18 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-004752, captured July 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Zendesk
Document: Zendesk Terms of Service
Record ID: CA-P-072336
Version: CA-V-004752
Captured: 2026-07-11 13:45:55 UTC
SHA-256: 23c515efe3058de9…
URL: https://conductatlas.com/platform/zendesk/zendesk-terms-of-service/provision/CA-P-072336/non-exclusive-revocable-access-right-granted/
Accessed: Nov. 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does Zendesk's Non-exclusive revocable access right granted clause do?

The access right is revocable and non-transferable, meaning Zendesk can withdraw it and the customer cannot assign it to others outside those named, limiting the customer's control over service access.

How does this clause affect you?

The customer and its named associates may access and use the services only for internal business purposes during the subscription term, under a right that Zendesk may revoke.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Zendesk?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zendesk.