This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The access right is revocable and non-transferable, meaning Zendesk can withdraw it and the customer cannot assign it to others outside those named, limiting the customer's control over service access.
The customer and its named associates may access and use the services only for internal business purposes during the subscription term, under a right that Zendesk may revoke.
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If you believe we have taken action against your content or account in a way that does not comply with these Terms, you have the right to bring a claim for breach of contract under UK law.
Making sure that any Authorised Users, employees, contractors, professional advisors or agents of ours or yours only have access to confidential information on a 'need-to-know basis'.
These Terms and the licenses granted hereunder may be assigned by the Company but may not be assigned by you without the prior express written consent of the Company.
"Zendesk grants Customer, its Affiliates, service providers and authorized personnel a non-exclusive, non-transferable, revocable right to access and use the Services for internal business purposes during the Subscription Term.Excerpt from Zendesk's Terms of Service
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The access right is revocable and non-transferable, meaning Zendesk can withdraw it and the customer cannot assign it to others outside those named, limiting the customer's control over service access.
The customer and its named associates may access and use the services only for internal business purposes during the subscription term, under a right that Zendesk may revoke.
ConductAtlas has identified this type of provision across 297 platforms. See the full comparison.
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