“Unless either party provides at least 30 days' prior written notice of its intent not to renew, or the Order Form states otherwise, the Subscription Term will automatically renew for an equivalent term and Zendesk may apply then-current rates.”
This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Automatic renewal at then-current rates means the customer may be committed to a new term at a higher price if timely written notice is not provided.
The customer must provide written notice at least 30 days before the end of the subscription term to avoid automatic renewal and potential price increases.
How other platforms handle this
To avoid future subscription charges, you must cancel your subscription before the subscription period renewal date through the settings page of your Account profile or by emailing support@perplexity.ai.
You agree that your access to the Services using these devices also shall be subject to the usage terms set forth in the applicable third-party beneficiary's terms of service.
To the extent that any provisions in the Business Terms of Service conflict with these Terms, the Business Terms of Service shall govern to the extent of the conflict.
"Unless either party provides at least 30 days' prior written notice of its intent not to renew, or the Order Form states otherwise, the Subscription Term will automatically renew for an equivalent term and Zendesk may apply then-current rates.Excerpt from Zendesk's Terms of Service
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Automatic renewal at then-current rates means the customer may be committed to a new term at a higher price if timely written notice is not provided.
The customer must provide written notice at least 30 days before the end of the subscription term to avoid automatic renewal and potential price increases.
ConductAtlas has identified this type of provision across 298 platforms. See the full comparison.
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