This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause establishes the operational framework for Zendesk's use of sub-processors and defines the scope of their data access and permitted uses. It creates a contractual obligation requiring sub-processors to limit personal data use to specified service functions rather than broader commercial purposes.
Users' personal data may be accessed by third-party sub-processors engaged by Zendesk to support service operations, analytics, and functionality. The provision conditions this access on sub-processors' contractual obligation to use data only for the specified service purposes and to refrain from disclosure or alternative uses.
How other platforms handle this
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We collect information from and about the third parties you link to your account and from other sources, including from other Snap users and third parties, to provide services and personalize your experience... We also infer information about you based on what we observe... This can include inferenc...
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"Zendesk may engage third-party companies and individuals to facilitate our services, provide services on our behalf, perform service-related functions, or assist us in analyzing how our services are used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.— Excerpt from Zendesk's Zendesk Privacy Policy
We read the privacy policies and terms of service of 38 AI platforms. Here is what they say about training, retention, arbitration, and liability.
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This clause establishes the operational framework for Zendesk's use of sub-processors and defines the scope of their data access and permitted uses. It creates a contractual obligation requiring sub-processors to limit personal data use to specified service functions rather than broader commercial purposes.
Users' personal data may be accessed by third-party sub-processors engaged by Zendesk to support service operations, analytics, and functionality. The provision conditions this access on sub-processors' contractual obligation to use data only for the specified service purposes and to refrain from disclosure or alternative uses.
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