Yelp · Yelp Privacy Policy · View original document ↗

Data Retention Post-Account Closure

Medium severity Medium confidence Explicitdocumentlanguage Common · 285 of 352 platforms
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Document Record

What it is

Closing your Yelp account removes your public profile and reviews from display, but Yelp retains your underlying personal data for legal, dispute resolution, and agreement enforcement purposes for an unspecified period.

This analysis describes what Yelp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Account closure does not result in immediate deletion of personal data; Yelp retains data indefinitely for broadly stated legal and business purposes, which means personal information persists even after a user has ended their relationship with the platform.

Interpretive note: The policy does not specify defined retention periods by data category, leaving the practical duration of post-closure data retention ambiguous.

Clause Stability Stable

0
Changes
3
Months Monitored
May 10, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5037 other provisions on other platforms.

Consumer impact (what this means for users)

Users who close their Yelp account should understand that their personal information, including account data and interaction history, is retained by Yelp for an unspecified period after closure for legal compliance and dispute resolution purposes; this retained data is not publicly visible but remains in Yelp's systems.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Submit a data deletion request to privacy@yelp.com specifying the personal data categories you wish deleted. Note that some data may be retained under legal obligation exceptions. California residents may also use Yelp's dedicated CCPA request process.
  • Close Your Account
    Log into your Yelp account and navigate to Account Settings to initiate account closure. Submit a data deletion request separately via privacy@yelp.com as account closure alone does not result in immediate data deletion.

How other platforms handle this

Baseten Medium

Baseten shall allow for and contribute to audits, including on-premise inspections, by Customer or an auditor mandated by Customer in relation to the Processing of Customer Personal Data by Baseten.

LlamaIndex Medium

Prighter gives you an easy way to exercise your privacy-related rights (e.g. requests to access or erase personal data).

Oura Medium

questions regarding the Research Agreement, Study protocol, use of research data, or the exercise of data protection rights relating to research data should be directed to the Research Sponsor...

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
If you close your account, Yelp will, in the ordinary course of business, remove your profile information and reviews from view. We generally retain and use your personal information for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

— Excerpt from Yelp's Yelp Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: GDPR Article 5(1)(e) requires personal data to be kept for no longer than necessary for the purposes for which it is processed (storage limitation principle), and indefinite or broadly defined retention periods may face regulatory scrutiny from EU/UK supervisory authorities. CCPA/CPRA grants California residents the right to request deletion of personal information, subject to exceptions for legal obligations and dispute resolution. The breadth of the exceptions cited (legal obligations, disputes, agreements) is common practice but may not satisfy the specificity GDPR requires for storage limitation. GOVERNANCE EXPOSURE: Medium. The retention language is standard in industry practice but lacks specific retention periods for each data category, which creates exposure under GDPR's data minimization and storage limitation requirements. The absence of defined retention schedules in the policy text may also complicate responses to data subject access and deletion requests. JURISDICTION FLAGS: EU/EEA and UK users are most exposed given GDPR storage limitation requirements. California residents have deletion request rights under CCPA but are subject to the same exceptions Yelp cites. Quebec Law 25 also imposes retention limitation obligations. CONTRACT AND VENDOR IMPLICATIONS: Organizations that create Yelp business accounts or advertise on Yelp should be aware that data associated with those accounts may be retained after account closure under the same framework. Vendor contracts should address data deletion timelines. COMPLIANCE CONSIDERATIONS: Compliance teams should request and review Yelp's data retention schedule, if available, to understand actual retention periods by data category. When responding to data subject deletion requests, teams should document the specific legal basis for each category of data retained post-closure. A records retention policy aligned with GDPR's storage limitation principle and CCPA deletion rights should be maintained.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over consumer data retention and deletion practices, including adequacy of deletion mechanisms and accuracy of retention disclosures.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Yelp Privacy Policy
Entity
Yelp
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-009023
Document ID
CA-D-00240
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
51561e30af8e079800e9ac660a18e31e22bde04231b4606f56bdb8b8e3ae902f
Analysis generated
May 8, 2026 01:29 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Yelp
Document: Yelp Privacy Policy
Record ID: CA-P-009023
Captured: 2026-05-08 01:29:50 UTC
SHA-256: 51561e30af8e0798…
URL: https://conductatlas.com/platform/yelp/yelp-privacy-policy/provision/CA-P-009023/data-retention-post-account-closure/
Accessed: July 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Yelp's Data Retention Post-Account Closure clause do?

Account closure does not result in immediate deletion of personal data; Yelp retains data indefinitely for broadly stated legal and business purposes, which means personal information persists even after a user has ended their relationship with the platform.

How does this clause affect you?

Users who close their Yelp account should understand that their personal information, including account data and interaction history, is retained by Yelp for an unspecified period after closure for legal compliance and dispute resolution purposes; this retained data is not publicly visible but remains in Yelp's systems.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 285 platforms. See the full comparison.

Is ConductAtlas affiliated with Yelp?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Yelp.