Businesses cannot remove business pages by closing accounts

Why it matters (compliance & governance perspective)

Account closure is not a mechanism for removing business-related content from Yelp, meaning ratings and reviews persist independently of account status.

Clause Stability Stable

Consumer impact (what this means for users)

If you operate a business on Yelp, closing your account will not remove your business page, its ratings, or any reviews.

Provision details

Other risks in this policy

• Account closure removes public posts but retains some data high
• Account info used for personalization and advertising high
• Advertising identifiers and hashed contact data shared with ad providers high
• AI technologies used to analyze contributions and interactions high
• AI used to train and fine-tune AI models high
• Legal and law enforcement disclosure of user information high

Related Analysis

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  Buried in Robinhood's customer agreement is broad authority to close your positions, suspend your account, and force arbitration. Here is what it actually says.

• Stripe's Reserve and Hold Authority: What the Terms Authorize

  Stripe's terms authorize fund reserves, payout withholding, and account termination. Here is what the agreement states and what business owners should review.