Yelp Terms of Service

This document governs user access to and use of Yelp's consumer and business platforms, including websites, mobile applications, events, and communications, forming a legally binding contract with either Yelp Inc. (for US users) or Yelp Ireland Ltd. (for EEA, UK, and Switzerland residents). The agreement states that users grant Yelp a royalty-free, perpetual, irrevocable, non-exclusive, sublicensable worldwide license to use, copy, modify, and display user-submitted content, and the terms authorize Yelp to remove content, suspend or terminate accounts at its discretion, and to send commercial communications to users who have provided contact information. The dispute resolution provisions require binding individual arbitration for most claims, include a class action and representative proceeding waiver, and establish a 30-day opt-out window post-account creation, which is broadly consistent with US platform practice but may face enforceability constraints in EEA and UK jurisdictions under applicable consumer protection frameworks; the terms also assert a broad content license that survives account termination. The agreement engages GDPR and UK GDPR for EEA and UK users respectively, the California Consumer Privacy Act for California residents, COPPA with respect to the explicit prohibition on use by those under 13, and FTC Act consumer protection standards; the dual-entity structure (Yelp Inc. versus Yelp Ireland Ltd.) reflects an attempt to allocate regulatory exposure across jurisdictions. Compliance teams should note that the arbitration clause and class action waiver may be unenforceable for EEA and UK users under local mandatory consumer law, and that the perpetual content license assertion warrants evaluation against GDPR data subject rights including erasure.