Yelp Terms of Service

By using Yelp, you permanently give Yelp the right to use anything you post — including to train its AI — for any purpose, and that right cannot be taken back. If something goes wrong, Yelp's financial responsibility to you is capped at $100 (or what you paid Yelp in the past year, whichever is more), and you must resolve any dispute individually through arbitration, not a class action or jury trial. You also have only one year from the triggering event to start any legal proceeding, or you permanently lose that right.

Yelp's Terms of Service establish the conditions under which users and businesses access and interact with the platform. Users irrevocably grant Yelp a world-wide, perpetual, royalty-free, sublicensable, and transferable license to use submitted content for any purpose, expressly including AI and machine learning model training. Yelp disclaims all warranties and caps its aggregate liability at the greater of amounts paid in the prior 12 months or $100, while requiring users to indemnify Yelp against third-party claims, including attorneys' fees. Disputes must be resolved through individual binding arbitration with a jury-trial waiver, class-action waiver, and a one-year limitation period for initiating any proceeding. Yelp retains sole discretion to screen, edit, remove, or reinstate user content without notice, and explicitly states that purchasing advertising or paid features cannot influence its Recommendation Software or alter how reviews appear.

Using Yelp means permanently and irrevocably licensing your submitted content — reviews, photos, and other material — to Yelp for any purpose, including AI training, with no ability to later restrict that use. Yelp may remove, edit, or reinstate your content at its sole discretion without notifying you. Your financial recovery from Yelp for any harm is capped at the greater of what you paid Yelp in the prior 12 months or $100. Any dispute must be pursued individually through binding arbitration, not in court or as part of a class action, and must be initiated within one year of the event giving rise to your claim. If you believe a business has included a non-disparagement clause in a consumer contract that restricts your ability to leave reviews, Yelp's terms state such clauses are prohibited and businesses are required not to use them.