This analysis describes what Wise's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause establishes the operational framework through which Wise fulfills legal obligations under applicable financial regulations. It grants the company authority to conduct ongoing identity verification and information collection as a condition of service continuity.
The updated terms now authorize Wise to accept incoming funds via FedNow, a new instant payment service. The agreement states that FedNow transactions are processed in real time and generally cannot be canceled or reversed once completed, distinguishing them from traditional transfers that may have reversal windows. The terms also establish that Wise may decline any incoming FedNow transaction at its discretion where required for security, compliance, or operational reasons, without specifying advance notice or appeal procedures. Users receiving FedNow payments should understand that such transfers become final immediately upon completion.
View change record →Users are required to submit and maintain accurate identity information in accordance with Wise's registration and verification procedures. Users must provide additional documentation when requested to satisfy regulatory compliance obligations.
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"To comply with applicable laws and regulations, including anti-money laundering and counter-terrorist financing laws, we are required to verify your identity before you can use our services. You must provide us with accurate, current and complete information about yourself as prompted by our registration form, and you must maintain and promptly update this information to keep it accurate, current and complete. We may require you to provide additional documentation or information at any time. Failure to provide such information may result in suspension or termination of your account.— Excerpt from Wise's Wise Terms of Use
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The clause establishes the operational framework through which Wise fulfills legal obligations under applicable financial regulations. It grants the company authority to conduct ongoing identity verification and information collection as a condition of service continuity.
Users are required to submit and maintain accurate identity information in accordance with Wise's registration and verification procedures. Users must provide additional documentation when requested to satisfy regulatory compliance obligations.
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