Wise · Wise Terms of Use · View original document ↗

KYC Identity Verification Requirements

Medium severity Unique · 0 of 325 platforms
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Recent governance activity Wise recorded 3 documented changes in the last 30 days.
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This analysis describes what Wise's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause establishes the operational framework through which Wise fulfills legal obligations under applicable financial regulations. It grants the company authority to conduct ongoing identity verification and information collection as a condition of service continuity.

Recent Activity

This document changed recently

Medium May 15, 2026

The updated terms now authorize Wise to accept incoming funds via FedNow, a new instant payment service. The agreement states that FedNow transactions are processed in real time and generally cannot be canceled or reversed once completed, distinguishing them from traditional transfers that may have reversal windows. The terms also establish that Wise may decline any incoming FedNow transaction at its discretion where required for security, compliance, or operational reasons, without specifying advance notice or appeal procedures. Users receiving FedNow payments should understand that such transfers become final immediately upon completion.

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Consumer impact (what this means for users)

Users are required to submit and maintain accurate identity information in accordance with Wise's registration and verification procedures. Users must provide additional documentation when requested to satisfy regulatory compliance obligations.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
To comply with applicable laws and regulations, including anti-money laundering and counter-terrorist financing laws, we are required to verify your identity before you can use our services. You must provide us with accurate, current and complete information about yourself as prompted by our registration form, and you must maintain and promptly update this information to keep it accurate, current and complete. We may require you to provide additional documentation or information at any time. Failure to provide such information may result in suspension or termination of your account.

— Excerpt from Wise's Wise Terms of Use

Provision details

Document information
Document
Wise Terms of Use
Entity
Wise
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-006562
Document ID
CA-D-00526
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
73c8481127bf25dc75b0b153a731371ea22bfa972997b761bef26935a9740913
Analysis generated
May 8, 2026 11:29 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Wise
Document: Wise Terms of Use
Record ID: CA-P-006562
Captured: 2026-05-08 11:29:25 UTC
SHA-256: 73c8481127bf25dc…
URL: https://conductatlas.com/platform/wise/wise-terms-of-use/kyc-identity-verification-requirements/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Wise's KYC Identity Verification Requirements clause do?

The clause establishes the operational framework through which Wise fulfills legal obligations under applicable financial regulations. It grants the company authority to conduct ongoing identity verification and information collection as a condition of service continuity.

How does this clause affect you?

Users are required to submit and maintain accurate identity information in accordance with Wise's registration and verification procedures. Users must provide additional documentation when requested to satisfy regulatory compliance obligations.

Is ConductAtlas affiliated with Wise?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Wise.