Wise · Wise Terms of Use · View original document ↗

Account Suspension and Fund Hold Without Notice

High severity Unique · 0 of 325 platforms
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Recent governance activity Wise recorded 3 documented changes in the last 30 days.
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This analysis describes what Wise's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause establishes Wise's operational authority to implement account controls and fund holds based on internal risk assessments, without advance notification requirements. The provision creates a framework where account suspension and fund retention occur as risk-management measures determined by the company's reasonable judgment.

Recent Activity

This document changed recently

Medium May 15, 2026

The updated terms now authorize Wise to accept incoming funds via FedNow, a new instant payment service. The agreement states that FedNow transactions are processed in real time and generally cannot be canceled or reversed once completed, distinguishing them from traditional transfers that may have reversal windows. The terms also establish that Wise may decline any incoming FedNow transaction at its discretion where required for security, compliance, or operational reasons, without specifying advance notice or appeal procedures. Users receiving FedNow payments should understand that such transfers become final immediately upon completion.

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Consumer impact (what this means for users)

Users accept that their accounts may be suspended and their funds held at Wise's discretion during periods when Wise assesses fraud or compliance risk, regardless of whether the user disputes the underlying determination. The terms do not specify a maximum hold period or require notice before suspension takes effect.

How other platforms handle this

Meta Medium

We can remove or restrict access to your content, services, or information if we determine that doing so is reasonably necessary to avoid or mitigate adverse legal or regulatory impacts to Meta. We can also terminate or change the services, remove or block content or information shared on our servic...

Runway Medium

Company may, but is not obligated to (1) monitor or review the Services and Content at any time; and (2) review User reports of violations of this Agreement. Without limiting the foregoing, Company shall have the right, in its sole discretion, to remove any of Your Content for any reason, including ...

ZipRecruiter Medium

ZipRecruiter may suspend or terminate your account and/or your access to the Services, or any portion of the Services at any time without notice to you, for any reason, including if in our sole discretion we determine that you have violated the terms of this Agreement. You agree that we will have no...

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▸ View Original Clause Language DOCUMENT RECORD
"
We may suspend or terminate your account and your access to Wise services, and/or take steps to prevent you from completing any transaction, at any time without notice if we reasonably believe: you are in breach of this Agreement; your use of the services poses a risk of fraud or financial crime to us, other users, or third parties; or we are required to do so by applicable law or regulatory order. In cases of suspension or termination, we may hold your funds for such period as we reasonably consider necessary to protect Wise against the risk of reversal, chargeback, or other financial crime.

— Excerpt from Wise's Wise Terms of Use

Applicable regulations

CFAA
United States Federal

Provision details

Document information
Document
Wise Terms of Use
Entity
Wise
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-006559
Document ID
CA-D-00526
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
73c8481127bf25dc75b0b153a731371ea22bfa972997b761bef26935a9740913
Analysis generated
May 8, 2026 11:29 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Wise
Document: Wise Terms of Use
Record ID: CA-P-006559
Captured: 2026-05-08 11:29:25 UTC
SHA-256: 73c8481127bf25dc…
URL: https://conductatlas.com/platform/wise/wise-terms-of-use/account-suspension-and-fund-hold-without-notice/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Wise's Account Suspension and Fund Hold Without Notice clause do?

This clause establishes Wise's operational authority to implement account controls and fund holds based on internal risk assessments, without advance notification requirements. The provision creates a framework where account suspension and fund retention occur as risk-management measures determined by the company's reasonable judgment.

How does this clause affect you?

Users accept that their accounts may be suspended and their funds held at Wise's discretion during periods when Wise assesses fraud or compliance risk, regardless of whether the user disputes the underlying determination. The terms do not specify a maximum hold period or require notice before suspension takes effect.

Is ConductAtlas affiliated with Wise?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Wise.