Provision record
Venmo · Venmo User Agreement · View original document ↗

PayPal No Lost Profits Or Consequential Damages

High severity High confidence Explicit document language Common · 287 of 352 platforms

Key Facts

Is PayPal liable for lost profits or special, incidental, or consequential damages?
Venmo provides that PayPal shall not be liable for lost profits or any special, incidental, or consequential damages arising out of or in connection with its websites, software, systems, or the user agreement, however arising, including negligence.
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This analysis describes what Venmo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This exclusion bars recovery for categories of harm—such as lost profits and consequential losses—that may far exceed direct damages, significantly limiting the total compensation a user can obtain.

Recent Activity

This document changed recently

High Aug 25, 2026

The updated terms expand the arbitration clause to explicitly state that users agree to resolve 'most disputes by arbitration on an individual basis, a class action waiver, and a jury trial waiver.' The terms note that arbitration involves 'less discovery and appellate review than in court.' Additionally, Venmo's cash back rewards program has been restructured with specific tiered thresholds: users earn 1% baseline cash back, 2% if they spend at least $250 in a month, and 5% if they spend at least $1,500 in a month. Rewards are only applied to qualifying transactions with 'Bundle merchants' and exclude cash advances, gambling, wire transfers, cryptocurrency purchases, and certain financial institution transactions. If you return a purchase or receive a refund after earning cash back, Venmo states it may debit or withhold rewards to offset the amount. You must close your account before any changes become effective if you do not wish to be bound by them.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4260 other provisions on other platforms.

Consumer impact (what this means for users)

You cannot recover lost profits or special, incidental, or consequential damages from PayPal arising from its services or the user agreement, even if those damages result from negligence.

How other platforms handle this

Tinder Medium

TINDER ASSUMES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY POSTS, SENDS, RECEIVES, AND/OR ACTS ON THROUGH OUR SERVICES, NOR DOES TINDER ASSUME ANY RESPONSIBILITY FOR THE IDENTITY, INTENTIONS...

Perplexity AI Medium

we do not warrant that Offering descriptions are accurate, complete, reliable, current, or error-free.

Skillshare Medium

Please note that these third parties are responsible for their own privacy practices.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
In no event shall PayPal be liable for lost profits or any special, incidental or consequential damages...arising out of or in connection with our websites, software, systems...or this user agreement (however arising, including negligence)

Excerpt from Venmo's User Agreement

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Venmo User Agreement
Entity
Venmo
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-024340
Document ID
CA-D-00113
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3f71469ba50d3f12332c85c012da7b5a3441a2eb6efcb4db4b85ce1d7d7f9c87
Analysis generated
July 9, 2026 05:54 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Venmo
Document: Venmo User Agreement
Record ID: CA-P-024340
Captured: 2026-07-09 05:54:40 UTC
SHA-256: 3f71469ba50d3f12…
URL: https://conductatlas.com/platform/venmo/venmo-user-agreement/provision/CA-P-024340/paypal-no-lost-profits-or-consequential-damages/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Venmo's PayPal No Lost Profits Or Consequential Damages clause do?

This exclusion bars recovery for categories of harm—such as lost profits and consequential losses—that may far exceed direct damages, significantly limiting the total compensation a user can obtain.

How does this clause affect you?

You cannot recover lost profits or special, incidental, or consequential damages from PayPal arising from its services or the user agreement, even if those damages result from negligence.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with Venmo?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Venmo.