Udemy limits its financial liability to users to the greatest extent allowed by law, excluding responsibility for indirect or consequential damages like lost profits, data loss, or other non-direct harms.
This analysis describes what Udemy's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
If Udemy's platform causes you significant harm, such as loss of business revenue due to a service outage or data loss, this clause limits what you can recover from Udemy in a legal claim.
Interpretive note: The 'to the maximum extent permitted by law' qualifier means actual enforceability depends on jurisdiction, and EU, UK, and some US state laws may significantly limit the practical reach of this clause.
This broad liability exemption eliminates Udemy's responsibility for data loss, service interruptions, and business harm despite users relying on the platform for income.
View full change record →Users who suffer indirect losses from using or being unable to use Udemy, including instructors who lose revenue due to platform outages or errors, may have limited ability to recover those losses from Udemy under this provision.
How other platforms handle this
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The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.
"TO THE MAXIMUM EXTENT PERMITTED BY LAW, UDEMY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES.Excerpt from Udemy's Terms of Use
(1) REGULATORY LANDSCAPE: Limitation of liability clauses in consumer contracts engage FTC Act consumer protection standards and, in the EU, the Unfair Contract Terms Directive, which may render broad liability exclusions unenforceable against consumers.
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If Udemy's platform causes you significant harm, such as loss of business revenue due to a service outage or data loss, this clause limits what you can recover from Udemy in a legal claim.
Users who suffer indirect losses from using or being unable to use Udemy, including instructors who lose revenue due to platform outages or errors, may have limited ability to recover those losses from Udemy under this provision.
ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Udemy.