Udemy Terms of Use

This document establishes the terms governing user access to and use of the Udemy platform for both students and instructors. The agreement requires disputes between users and Udemy to be resolved through individual binding arbitration rather than court litigation, and prohibits class action proceedings against the platform. For instructors, the terms establish a revenue share structure in which Udemy retains a specified percentage of course sale proceeds, with the percentage determined by the attribution source of each transaction.

This document constitutes Udemy's Terms of Service governing use of its online learning marketplace, establishing a contractual relationship between Udemy, Inc. (a Delaware corporation) and users who access the platform as students, instructors, or both. The agreement states that by accessing the services, users accept binding terms covering content licensing, payments, dispute resolution, and intellectual property; the terms authorize Udemy to collect a revenue share from instructor sales, modify or remove course content, and suspend or terminate accounts at its discretion. Notable provisions include a broad license granted to Udemy over user-submitted content described as worldwide, non-exclusive, royalty-free, sublicensable, and transferable, as well as a mandatory arbitration clause with class action waiver that channels individual disputes away from court, and an instructor revenue share model where Udemy retains significant percentages depending on how a sale is originated. The agreement engages consumer protection frameworks administered by the FTC, education-related student data considerations under FERPA (relevant where institutional buyers are involved), and GDPR or CCPA depending on user geography, though the document's arbitration and class action waiver clauses may face enforceability challenges in certain jurisdictions, particularly for EU and some state-level consumers. Compliance teams should note that the terms reserve unilateral amendment rights with notice via email or platform posting, which may interact with consumer contract regulations in the EU and UK that require affirmative consent to material changes.

The arbitration provision establishes that all legal disputes between users and Udemy must proceed through individual arbitration, with class action claims prohibited. Instructors operate under a variable revenue share model where Udemy's percentage of sale proceeds depends on how the customer accessed the course listing. Users may opt out of the arbitration requirement by submitting written notice to Udemy within 30 days of initial acceptance of the terms, following the process specified in the dispute resolution section.