If you have a legal dispute with Udemy, this clause requires you to resolve it through private arbitration rather than a public court, and you cannot join other users in a class action lawsuit.
This analysis describes what Udemy's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause removes your right to sue Udemy in court or participate in group lawsuits, which can significantly limit your practical ability to seek compensation for smaller individual harms.
This high-severity addition eliminates users' right to class action lawsuits and jury trials, forcing all disputes into private arbitration which favors large corporations.
View full change record →Users who experience issues with Udemy, such as unauthorized charges, content disputes, or account terminations, must pursue individual arbitration rather than joining other affected users in a class action, potentially making small-value claims economically impractical to pursue.
How other platforms handle this
If, however, this Class Action Waiver is deemed invalid or unenforceable with respect to a particular Dispute...neither you nor Chegg will be entitled to arbitration of such Dispute.
the arbitration provider, National Arbitration and Mediation ("NAM"), shall not accept or administer any demand for arbitration and shall administratively close any arbitration unless the Party bringing such demand for arbitration can certify in writing that the terms...were fully satisfied.
Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...
"You and Udemy agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Services will be settled by binding arbitration between you and Udemy, except that each party retains the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights. YOU ACKNOWLEDGE AND AGREE THAT YOU AND UDEMY ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING.Excerpt from Udemy's Terms of Use
(1) REGULATORY LANDSCAPE: This provision implicates the Federal Arbitration Act (FAA), which generally supports enforcement of arbitration agreements in the US, as well as FTC Act Section 5 consumer protection standards.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Search "[your state] attorney general consumer complaint" to find your state's direct complaint form
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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This clause removes your right to sue Udemy in court or participate in group lawsuits, which can significantly limit your practical ability to seek compensation for smaller individual harms.
Users who experience issues with Udemy, such as unauthorized charges, content disputes, or account terminations, must pursue individual arbitration rather than joining other affected users in a class action, potentially making small-value claims economically impractical to pursue.
ConductAtlas has identified this type of provision across 206 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Udemy.