Udemy can suspend or close your account at any time and for any reason, and if the closure is deemed to be your fault, you will not get your money back.
This analysis describes what Udemy's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause gives Udemy broad unilateral authority to remove access without prior notice, which could result in loss of access to purchased courses and paid subscriptions without compensation if Udemy attributes the closure to user conduct.
This provision allows Udemy to terminate accounts without cause or notice and forfeit all user funds, creating significant financial risk for users and instructors.
View full change record →Users who have paid for courses or a subscription plan and have their accounts terminated for cause may lose access to all purchased content without receiving a refund, representing a significant potential financial loss for long-term platform users.
How other platforms handle this
If we become aware that a child has provided us with personal data without parental consent, we remove such data and terminate the child's account (except where we are required to retain all or a portion of such data for compliance purposes).
we have adopted a policy of terminating, in appropriate circumstances, the accounts of users who repeatedly infringe the intellectual property rights of others.
If we learn that we've collected the personal data of a child under the age of 13 or 16, as applicable, we'll take reasonable steps to delete the personal data. This may require us to delete the Skillshare account...
"Udemy reserves the right to terminate or suspend your access to the Services at any time, with or without cause, and with or without notice, at our sole discretion. If Udemy terminates your account for cause, you will not receive a refund of any fees you have paid.Excerpt from Udemy's Terms of Use
(1) REGULATORY LANDSCAPE: Unilateral termination without notice provisions engage FTC Act Section 5 standards on unfair practices, particularly where users have paid for access they can no longer use.
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This clause gives Udemy broad unilateral authority to remove access without prior notice, which could result in loss of access to purchased courses and paid subscriptions without compensation if Udemy attributes the closure to user conduct.
Users who have paid for courses or a subscription plan and have their accounts terminated for cause may lose access to all purchased content without receiving a refund, representing a significant potential financial loss for long-term platform users.
ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Udemy.