The agreement limits Uber's liability to exclude indirect, incidental, special, exemplary, punitive, and consequential damages, including lost profits, data loss, personal injury, and property damage, even where Uber has been advised that such damages could occur. This limitation applies to the maximum extent permitted by applicable law.
This analysis describes what Uber's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes broad liability limitations for Uber across a wide range of harm categories, including personal injury and property damage. The carve-out for applicable law means enforceability varies by jurisdiction, but as written the clause asserts exclusion of most categories of damages users might seek.
Interpretive note: The enforceability of personal injury and property damage liability exclusions varies significantly by jurisdiction, with most US states and EU/UK jurisdictions limiting or prohibiting such waivers in consumer contracts. The applicable law carve-out preserves user rights where law restricts enforcement.
Under this clause, claims against Uber for damages resulting from use of the services are limited to direct damages only, with indirect, consequential, and punitive damages excluded to the extent permitted by law. Personal injury and property damage claims are included in the excluded categories, though applicable law in many jurisdictions may limit the enforceability of personal injury liability waivers.
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"TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UBER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY, OR PROPERTY DAMAGE RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE SERVICES, EVEN IF UBER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.Excerpt from Uber's Terms of Use
1) REGULATORY LANDSCAPE: Liability limitation clauses in consumer contracts interact with state consumer protection statutes and, in personal injury contexts, with tort law doctrines that generally cannot be contractually waived.
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This provision establishes broad liability limitations for Uber across a wide range of harm categories, including personal injury and property damage. The carve-out for applicable law means enforceability varies by jurisdiction, but as written the clause asserts exclusion of most categories of damages users might seek.
Under this clause, claims against Uber for damages resulting from use of the services are limited to direct damages only, with indirect, consequential, and punitive damages excluded to the extent permitted by law. Personal injury and property damage claims are included in the excluded categories, though applicable law in many jurisdictions may limit the enforceability of personal injury liability waivers.
ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.
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