This analysis describes what Twilio's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms restrict payment methods for high-volume customers: once monthly fees exceed $8,000 (or local currency equivalent), credit card payments are no longer accepted, and all future payments must be made via ACH transfer, wire transfer, or other acceptable bank transfer method. This applies to all fees going forward once the threshold is crossed in any single month. Additionally, Twilio removed its prior commitment that service functionality will not materially decrease; the revised language now states only that services 'may change over time' without specifying limits on how much functionality may be reduced. For customers in Mexico and Brazil, Twilio has established separate regional entities as the contracting party, which may affect dispute resolution and liability frameworks.
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You may not frame or utilize framing techniques to enclose any Zoom Marks, or other proprietary materials...You may not use any meta tags or any other "hidden text" utilizing Zoom Marks without our express prior written consent.
Anyscale may use Customer's name, trademarks, and logos...on Anyscale's website and in its marketing materials to identify Customer as Anyscale's customer...provided that Anyscale will use commercially reasonable efforts to adhere to the usage guidelines furnished by Customer...
The Company may use and disclose Feedback in any manner and for any purpose whatsoever without further notice or compensation to you and without retention by you of any proprietary or other right or claim.
"Twilio will not use your name, logo, or a description of your use case(s) on Twilio's website, earnings release and calls, or marketing or promotional materials without your prior written consent.Excerpt from Twilio's Terms of Service
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The clause states: “Twilio will not use your name, logo, or a description of your use case(s) on Twilio's website, earnings release and calls, or marketing or promotional materials without your prior written consent.”
ConductAtlas has identified this type of provision across 249 platforms. See the full comparison.
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