“For the avoidance of doubt, a breach of the Twilio Acceptable Use Policy will be considered a material breach of this Agreement.”
This analysis describes what Twilio's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Classifying AUP breaches as material breaches enables Twilio to invoke remedies—such as termination—that are conditioned on a material breach occurring.
The updated terms restrict payment methods for high-volume customers: once monthly fees exceed $8,000 (or local currency equivalent), credit card payments are no longer accepted, and all future payments must be made via ACH transfer, wire transfer, or other acceptable bank transfer method. This applies to all fees going forward once the threshold is crossed in any single month. Additionally, Twilio removed its prior commitment that service functionality will not materially decrease; the revised language now states only that services 'may change over time' without specifying limits on how much functionality may be reduced. For customers in Mexico and Brazil, Twilio has established separate regional entities as the contracting party, which may affect dispute resolution and liability frameworks.
View change record →Violating Twilio's Acceptable Use Policy exposes you to all consequences that flow from a material breach of the Agreement.
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this Agreement are the entire agreement between you and us in relation to your use of the Services and supersede all prior agreements between us in relation to your use of the Services.
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Apple and Apple's subsidiaries are third party beneficiaries of this Agreement, and that, upon your acceptance of the terms and conditions of the Agreement, Apple will have the right... to enforce the Agreement against you as a third party beneficiary thereof.
"For the avoidance of doubt, a breach of the Twilio Acceptable Use Policy will be considered a material breach of this Agreement.Excerpt from Twilio's Terms of Service
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Classifying AUP breaches as material breaches enables Twilio to invoke remedies—such as termination—that are conditioned on a material breach occurring.
Violating Twilio's Acceptable Use Policy exposes you to all consequences that flow from a material breach of the Agreement.
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