This analysis describes what Twilio's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms restrict payment methods for high-volume customers: once monthly fees exceed $8,000 (or local currency equivalent), credit card payments are no longer accepted, and all future payments must be made via ACH transfer, wire transfer, or other acceptable bank transfer method. This applies to all fees going forward once the threshold is crossed in any single month. Additionally, Twilio removed its prior commitment that service functionality will not materially decrease; the revised language now states only that services 'may change over time' without specifying limits on how much functionality may be reduced. For customers in Mexico and Brazil, Twilio has established separate regional entities as the contracting party, which may affect dispute resolution and liability frameworks.
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Subject to the terms of this Agreement, Customer hereby grants to Anyscale and its Affiliates a non-exclusive, worldwide, royalty-free right and license to process the Customer Property solely to the extent necessary to provide the Anyscale Services...
You may not reverse engineer or reverse compile any of our Services or the technology used to operate our Services.
You agree not to change or delete any copyright or proprietary notice related to materials downloaded from the Websites and/or Platforms.
"You represent and warrant that the Customer Services do not, and will not, infringe or misappropriate a third party's intellectual property rights. Your breach of this Section 10.1.4 will not be subject to liability limitations set forth in Section 7...Excerpt from Twilio's Terms of Service
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The clause states: “You represent and warrant that the Customer Services do not, and will not, infringe or misappropriate a third party's intellectual property rights. Your breach of this Section 10.1.4 will not be subject to liability limitations set forth in Section 7...”
ConductAtlas has identified this type of provision across 249 platforms. See the full comparison.
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