This analysis describes what Twilio's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms restrict payment methods for high-volume customers: once monthly fees exceed $8,000 (or local currency equivalent), credit card payments are no longer accepted, and all future payments must be made via ACH transfer, wire transfer, or other acceptable bank transfer method. This applies to all fees going forward once the threshold is crossed in any single month. Additionally, Twilio removed its prior commitment that service functionality will not materially decrease; the revised language now states only that services 'may change over time' without specifying limits on how much functionality may be reduced. For customers in Mexico and Brazil, Twilio has established separate regional entities as the contracting party, which may affect dispute resolution and liability frameworks.
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if any information you provide to Teladoc Health becomes inaccurate, incomplete or otherwise false or misleading, you will immediately notify Teladoc Health
The provisions of this Section 5.2 will supersede any non-disclosure agreement by and between the Parties...that would purport to address the confidentiality and security of Customer Property, and such agreement will have no further force or effect...
If you access third party services through Kling AI, you must comply with any terms and conditions applicable to those services.
"Representatives will be legally bound to protect Confidential Information of Disclosing Party under terms of confidentiality that are at least as protective as the terms of this Section 4.3.Excerpt from Twilio's Terms of Service
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The clause states: “Representatives will be legally bound to protect Confidential Information of Disclosing Party under terms of confidentiality that are at least as protective as the terms of this Section 4.3.”
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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