This analysis describes what Twilio's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms restrict payment methods for high-volume customers: once monthly fees exceed $8,000 (or local currency equivalent), credit card payments are no longer accepted, and all future payments must be made via ACH transfer, wire transfer, or other acceptable bank transfer method. This applies to all fees going forward once the threshold is crossed in any single month. Additionally, Twilio removed its prior commitment that service functionality will not materially decrease; the revised language now states only that services 'may change over time' without specifying limits on how much functionality may be reduced. For customers in Mexico and Brazil, Twilio has established separate regional entities as the contracting party, which may affect dispute resolution and liability frameworks.
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Unless otherwise set forth in applicable purchase terms, all fees shall be paid by Customer within thirty (30) days of xAI's invoice date and are due and payable in advance at the start of the applicable Subscription Term.
Unless otherwise agreed by the parties in writing, all amounts due under this Agreement or an Order will be paid by Customer in United States dollars net thirty (30) days from the date of the invoice.
Unless specified otherwise in an Order (a) all Fees owed to Anyscale will be paid in U.S. Dollars; (b) invoiced payments will be due within 30 days of the date of your receipt of each invoice; (c) Fees paid by credit card will be immediately due and payable...
"If you elect to receive invoices and Twilio approves you for the same, then, except as otherwise set forth in the applicable Order Form(s), (a) invoices will be sent to you each month via email to the email address(es) you designate in your account and (b) you will pay the Fees due within thirty (30) days of the date of the invoice via Automated Clearing House (ACH) transfer, wire transfer, or other acceptable form of bank transferExcerpt from Twilio's Terms of Service
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The clause states: “If you elect to receive invoices and Twilio approves you for the same, then, except as otherwise set forth in the applicable Order Form(s), (a) invoices will be sent to you each month via email to the email address(es) you designate in your account and (b) you will pay the …”
ConductAtlas has identified this type of provision across 219 platforms. See the full comparison.
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