Provision record
TurboTax · TurboTax Terms of Use · View original document ↗

Expert 365 No Pro-Rated Refund on Cancellation

High severity Explicitdocumentlanguage Common · 178 of 352 platforms
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This analysis describes what TurboTax's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Leonardo AI Medium

If you have paid Subscription Fees upfront, you will be issued a pro-rata refund based on the portion of the Subscription Period remaining.

OpenAI Medium

The refund will cover the relevant subscription fee prorated from the date you request cancellation to the end of the relevant subscription period you have paid for.

Runway Medium

you will not be entitled to receive a prorated refund of any portion of the subscription fee paid for the then-current subscription period unless otherwise stated in these Terms of Use or required by applicable law.

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▸ View Original Clause Language DOCUMENT RECORD
"
You will not receive a pro-rated refund; your access and subscription benefits will continue for the remainder of the billing period.

Excerpt from TurboTax's Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
TurboTax Terms of Use
Entity
TurboTax
Document last updated
May 5, 2026
Tracking information
First tracked
Last verified
Record ID
CA-P-074880
Document ID
CA-D-00438
Evidence Provenance
Source URL
Wayback Machine
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: TurboTax
Document: TurboTax Terms of Use
Record ID: CA-P-074880
Captured: UTC
URL: https://conductatlas.com/platform/turbotax/turbotax-terms-of-use/provision/CA-P-074880/expert-365-no-pro-rated-refund-on-cancellation/
Accessed: July 28, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does TurboTax's Expert 365 No Pro-Rated Refund on Cancellation clause do?

The clause states: “You will not receive a pro-rated refund; your access and subscription benefits will continue for the remainder of the billing period.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.

Is ConductAtlas affiliated with TurboTax?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by TurboTax.