This analysis describes what TurboTax's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The guarantee covers only penalties and interest from calculation errors, not the underlying tax liability itself, which remains the user's obligation regardless of TurboTax's error.
Interpretive note: The clause establishes two independent legal effects: (1) TurboTax's obligation to pay penalties and interest from its calculation errors, and (2) the user's retained responsibility for additional tax liability. The canonical claim states the primary obligation (TurboTax pays penalties/interest) and the retained liability is recorded here and in omitted_material.
The reader can be reimbursed for penalties and interest from TurboTax calculation errors but cannot shift any additional tax liability to TurboTax.
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"If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest. You are responsible for paying any additional tax liability you may owe.— Excerpt from TurboTax's TurboTax Terms of Use
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The guarantee covers only penalties and interest from calculation errors, not the underlying tax liability itself, which remains the user's obligation regardless of TurboTax's error.
The reader can be reimbursed for penalties and interest from TurboTax calculation errors but cannot shift any additional tax liability to TurboTax.
ConductAtlas has identified this type of provision across 229 platforms. See the full comparison.
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