TurboTax · TurboTax Terms of Use · View original document ↗

Satisfaction Guarantee Waiver Upon Filing

High severity High confidence Explicitdocumentlanguage Common · 179 of 352 platforms
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This analysis describes what TurboTax's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The act of filing or printing — not a separate explicit agreement — triggers both the payment obligation and the permanent loss of refund rights, meaning users cannot undo their purchase after that point.

Consumer impact (what this means for users)

The reader loses the right to a refund and becomes obligated to pay at the moment they print or electronically file their return through TurboTax Online.

How other platforms handle this

Calendly Medium

Calendly shall promptly refund you with a pro-rated portion of any prepaid, unused Fees for the terminated portion of the Subscription Term.

Tinder Medium

In the event that you die before the end of your subscription period, your estate shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your death.

Ledger Medium

For cryptocurrency payments, you will be reimbursed in cryptocurrency but for the euro equivalent of the initial purchase.

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▸ View Original Clause Language DOCUMENT RECORD
"
Printing or electronically filing your return reflects your satisfaction with TurboTax Online, at which time you will be required to pay and waive the right for a refund.

— Excerpt from TurboTax's TurboTax Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
TurboTax Terms of Use
Entity
TurboTax
Document last updated
May 5, 2026
Tracking information
First tracked
Last verified
Record ID
CA-P-074813
Document ID
CA-D-00438
Evidence Provenance
Source URL
Wayback Machine
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: TurboTax
Document: TurboTax Terms of Use
Record ID: CA-P-074813
Captured: UTC
URL: https://conductatlas.com/platform/turbotax/turbotax-terms-of-use/provision/CA-P-074813/satisfaction-guarantee-waiver-upon-filing/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does TurboTax's Satisfaction Guarantee Waiver Upon Filing clause do?

The act of filing or printing — not a separate explicit agreement — triggers both the payment obligation and the permanent loss of refund rights, meaning users cannot undo their purchase after that point.

How does this clause affect you?

The reader loses the right to a refund and becomes obligated to pay at the moment they print or electronically file their return through TurboTax Online.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.

Is ConductAtlas affiliated with TurboTax?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by TurboTax.