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Account eligibility requires users to be at least 18 years old, or at least 13 years old with parental authorization and parental acceptance of the Terms; users under 13 are not permitted to use the Marketplace.
This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision permits users as young as 13 to hold accounts with parental authorization, and places responsibility for minors' conduct and use of the Marketplace on parents or legal guardians who accept the Terms on their behalf. The liability waiver and indemnification provisions elsewhere in the Terms would apply to minor users under this framework.
Interpretive note: Enforceability of parental acceptance of arbitration, liability waivers, and personal injury waivers on behalf of minors varies by jurisdiction and may be constrained by state law provisions protecting minor legal rights.
The agreement permits minors aged 13 to 17 to use the Marketplace with parental consent, with parents accepting all Terms including liability limitations and arbitration on the minor's behalf. Children under 13 are expressly excluded from using the Marketplace.
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"To be eligible for an account, you must be either (1) at least 18 years old (or the age of majority in your jurisdiction of residence, if higher) or (2) at least 13 years old and authorized by your parent or legal guardian to create an account and use the Marketplace. If you have not reached the age of majority in your jurisdiction of residence, your parent or legal guardian must accept the Terms on your behalf. If you are a parent or legal guardian allowing your child to use the Marketplace, you are responsible for your child's online conduct and use of the Marketplace. The Marketplace is not designed for use by children under the age of 13.Excerpt from Ticketmaster's Terms of Use
1. REGULATORY LANDSCAPE: COPPA (Children's Online Privacy Protection Act) applies to online services directed to children under 13 or that have actual knowledge of collecting data from children under 13; the document's express exclusion of under-13 users is consistent with COPPA compliance posture. For users aged 13 to 17, the FTC's COPPA framework does not apply, but state-level minor privacy statutes, including California's Age-Appropriate Design Code, may impose additional obligations regarding data practices and default privacy settings for minors. 2. GOVERNANCE EXPOSURE: Medium. The parental acceptance of Terms on behalf of a minor, including acceptance of the arbitration clause, liability waiver, and personal injury waiver, may face enforceability challenges in jurisdictions that limit the ability of parents to contractually waive minors' legal rights. The liability waiver clause elsewhere in the Terms explicitly covers 'any accompanying minor,' which is a distinct provision from the account eligibility section. 3. JURISDICTION FLAGS: California's Age-Appropriate Design Code imposes specific requirements for services likely accessed by minors under 18, including data minimization and default privacy protections. Illinois and other states with minor-specific online privacy statutes may impose obligations beyond those addressed in this provision. The EU's GDPR sets age of digital consent thresholds that vary by member state, generally between 13 and 16. 4. CONTRACT AND VENDOR IMPLICATIONS: The parental responsibility provision places legal accountability for minor users' conduct, including any marketplace transactions, on the parent or guardian who accepted the Terms. This may affect chargeback and dispute resolution procedures involving purchases made by minor account holders. 5. COMPLIANCE CONSIDERATIONS: Compliance teams should assess whether the identity verification mechanism required at account activation is sufficient to detect and exclude users under 13, and whether data practices for accounts held by minors aged 13 to 17 satisfy California Age-Appropriate Design Code and other applicable minor privacy requirements.
This provision permits users as young as 13 to hold accounts with parental authorization, and places responsibility for minors' conduct and use of the Marketplace on parents or legal guardians who accept the Terms on their behalf. The liability waiver and indemnification provisions elsewhere in the Terms would apply to minor users under this framework.
The agreement permits minors aged 13 to 17 to use the Marketplace with parental consent, with parents accepting all Terms including liability limitations and arbitration on the minor's behalf. Children under 13 are expressly excluded from using the Marketplace.
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