Users who opt into mobile messaging authorize Ticketmaster to send recurring automated marketing messages to their mobile number, and separately authorize their wireless carrier to disclose account and device information to Ticketmaster for identity verification and fraud investigation purposes.
This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision includes an authorization for wireless carriers to disclose user account and device information to Ticketmaster, which is a disclosure mechanism distinct from Ticketmaster's own data collection and may not be prominently visible to users who enroll in mobile messaging primarily for event alerts. The opt-out process specifies up to 10 days for removal from the messaging database.
Users who opt into mobile messaging authorize both automated recurring messages from Ticketmaster and a separate disclosure of wireless account and device data from their carrier to Ticketmaster for fraud and identity verification purposes. Users may opt out at any time by replying STOP or emailing texthelp@ticketmaster.com, with removal taking up to 10 days.
Cross-platform context
See how other platforms handle Mobile Messaging and Carrier Data Disclosure and similar clauses.
Compare across platforms →"If you choose to receive these mobile messages, you agree that we may send recurring messages (including by automated technology) to the mobile phone number you provided when you signed up, including for advertising or marketing purposes, subject to message and data rates that may be charged by your wireless carrier. However, your consent is never required as a condition of purchasing anything from us. We are not responsible for the accuracy of any information displayed in our messages, for any misdelivery or untimely delivery of messages, or for your deletion of or failure to store any messages from us. You authorize your wireless carrier to disclose certain information about your account and device to us to investigate identity verification and fraud with respect to your transactions with us.Excerpt from Ticketmaster's Terms of Use
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The provision includes an authorization for wireless carriers to disclose user account and device information to Ticketmaster, which is a disclosure mechanism distinct from Ticketmaster's own data collection and may not be prominently visible to users who enroll in mobile messaging primarily for event alerts. The opt-out process specifies up to 10 days for removal from the messaging database.
Users who opt into mobile messaging authorize both automated recurring messages from Ticketmaster and a separate disclosure of wireless account and device data from their carrier to Ticketmaster for fraud and identity verification purposes. Users may opt out at any time by replying STOP or emailing texthelp@ticketmaster.com, with removal taking up to 10 days.
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