Provision record
Ticketmaster · Ticketmaster Terms of Use · View original document ↗

Age Restrictions and Minor Account Authorization

Medium severity Medium confidence Explicit document language Unique · 0 of 352 platforms
Stay ahead of the changes
Track Ticketmaster and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
Document Record

What it is

Account eligibility requires users to be at least 18 years old, or at least 13 years old with parental authorization and parental acceptance of the Terms; users under 13 are not permitted to use the Marketplace.

ⓘ

This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision permits users as young as 13 to hold accounts with parental authorization, and places responsibility for minors' conduct and use of the Marketplace on parents or legal guardians who accept the Terms on their behalf. The liability waiver and indemnification provisions elsewhere in the Terms would apply to minor users under this framework.

⚠

Interpretive note: Enforceability of parental acceptance of arbitration, liability waivers, and personal injury waivers on behalf of minors varies by jurisdiction and may be constrained by state law provisions protecting minor legal rights.

Consumer impact (what this means for users)

The agreement permits minors aged 13 to 17 to use the Marketplace with parental consent, with parents accepting all Terms including liability limitations and arbitration on the minor's behalf. Children under 13 are expressly excluded from using the Marketplace.

Cross-platform context

See how other platforms handle Age Restrictions and Minor Account Authorization and similar clauses.

Compare across platforms →
▸ View Original Clause Language DOCUMENT RECORD
"
To be eligible for an account, you must be either (1) at least 18 years old (or the age of majority in your jurisdiction of residence, if higher) or (2) at least 13 years old and authorized by your parent or legal guardian to create an account and use the Marketplace. If you have not reached the age of majority in your jurisdiction of residence, your parent or legal guardian must accept the Terms on your behalf. If you are a parent or legal guardian allowing your child to use the Marketplace, you are responsible for your child's online conduct and use of the Marketplace. The Marketplace is not designed for use by children under the age of 13.

Excerpt from Ticketmaster's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Ticketmaster Terms of Use
Entity
Ticketmaster
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-016311
Document ID
CA-D-00283
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
fbc85b53770e1bc78df4629d785b18d5973a816a7a67eaa8f125b74731f23b8b
Analysis generated
July 9, 2026 07:15 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Ticketmaster
Document: Ticketmaster Terms of Use
Record ID: CA-P-016311
Captured: 2026-07-09 07:15:51 UTC
SHA-256: fbc85b53770e1bc7…
URL: https://conductatlas.com/platform/ticketmaster/ticketmaster-terms-of-use/provision/CA-P-016311/age-restrictions-and-minor-account-authorization/
Accessed: Oct. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Ticketmaster's Age Restrictions and Minor Account Authorization clause do?

This provision permits users as young as 13 to hold accounts with parental authorization, and places responsibility for minors' conduct and use of the Marketplace on parents or legal guardians who accept the Terms on their behalf. The liability waiver and indemnification provisions elsewhere in the Terms would apply to minor users under this framework.

How does this clause affect you?

The agreement permits minors aged 13 to 17 to use the Marketplace with parental consent, with parents accepting all Terms including liability limitations and arbitration on the minor's behalf. Children under 13 are expressly excluded from using the Marketplace.

Is ConductAtlas affiliated with Ticketmaster?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Ticketmaster.