This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision establishes a data-sharing arrangement with a designated service provider and clarifies that the recipient's privacy practices are governed by a separate privacy policy, creating a dual-policy structure for personal information handling in fraud prevention workflows.
The updated policy establishes that Ticketmaster may collect biometric information in limited circumstances where necessary for service delivery or required by law, with additional safeguards and advance notice. The policy now discloses that event photography and video may be captured and used in marketing materials, with a stated right to object where Ticketmaster controls the filming. Communications may now occur through messaging services in addition to existing channels. These disclosures inform you of practices Ticketmaster may engage in, but operational impact depends on whether and how these practices are implemented in your jurisdiction or event context.
View change record →Previous 'Third-Party Fraud Screening via Forter' provision remains substantively unchanged in content and severity.
View full change record →Users' personal information is transmitted to Forter Inc. as part of Ticketmaster's fraud prevention process, and Forter's handling of that data operates under Forter's privacy policy terms rather than exclusively under Ticketmaster's policy. This extends the entities with access to personal information in transaction processing.
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"For the purposes of fraud prevention, we share your Personal Information with Forter, Inc., our third-party provider of fraud screening services, who may use such information in accordance with the Forter privacy policy.— Excerpt from Ticketmaster's Ticketmaster Privacy Policy
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The provision establishes a data-sharing arrangement with a designated service provider and clarifies that the recipient's privacy practices are governed by a separate privacy policy, creating a dual-policy structure for personal information handling in fraud prevention workflows.
Users' personal information is transmitted to Forter Inc. as part of Ticketmaster's fraud prevention process, and Forter's handling of that data operates under Forter's privacy policy terms rather than exclusively under Ticketmaster's policy. This extends the entities with access to personal information in transaction processing.
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