This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision creates a data lifecycle framework that ties retention periods to regulatory compliance obligations and operational necessity, while establishing authorized uses of sensitive health information with government entities. This establishes both data minimization practices and defined pathways for government information sharing.
Users' identity verification data and health/safety information collected by Ticketmaster or third-party partners will be retained only as required by regulation and then securely deleted, and may be shared with local government officials for attendee contact purposes without additional user authorization. The terms do not specify retention timeframes, only that deletion occurs "regularly" and "in line with regulatory requirements."
How other platforms handle this
We store information until it is no longer necessary to provide our services and WhatsApp Products, or until your account is deleted or becomes inactive, whichever comes first. This is a case-by-case determination that depends on things like the nature of the information, why it is collected and pro...
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your personal information by submitting a request through our privacy request form or by contacting us at pri...
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, natur...
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"We're always taking steps to make sure your information is protected and deleted securely when we no longer need it. Once your identity has been verified, this information is stored and securely deleted in line with regulatory requirements. Any information collected by us or our third-party partners in compliance with applicable health and safety requirements will only be used to contact attendees or shared with relevant local, government officials. This information is regularly deleted.— Excerpt from Ticketmaster's Ticketmaster Privacy Policy
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The provision creates a data lifecycle framework that ties retention periods to regulatory compliance obligations and operational necessity, while establishing authorized uses of sensitive health information with government entities. This establishes both data minimization practices and defined pathways for government information sharing.
Users' identity verification data and health/safety information collected by Ticketmaster or third-party partners will be retained only as required by regulation and then securely deleted, and may be shared with local government officials for attendee contact purposes without additional user authorization. The terms do not specify retention timeframes, only that deletion occurs "regularly" and "in line with regulatory requirements."
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