Provision record
T-Mobile · T-Mobile Terms and Conditions · View original document ↗

Customer Must Remove Sensitive Data Before Relinquishing Device

Medium severity Explicitdocumentlanguage Common · 295 of 352 platforms
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Recent governance activity T-Mobile recorded 2 documented changes in the last 30 days.
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This analysis describes what T-Mobile's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Jul 14, 2026

The updated terms expand T-Mobile's authority to suspend or terminate service by explicitly including theft and unlawful conduct as grounds for suspension or service denial, beyond the previously stated prohibited uses. The agreement also clarifies that price commitments embedded in Rate Plans do not automatically extend to new technologies, features, or services unless expressly stated, meaning customers cannot assume their locked price applies if T-Mobile introduces new offerings. Additionally, the terms now state that reconnection or restoration of service after suspension may incur a fee. These changes modify the conditions under which service can be interrupted and the predictability of pricing as services evolve.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 5260 other provisions on other platforms.

How other platforms handle this

Baseten Medium

For data portability requests, We will select a format to provide Your personal information that is readily useable and should allow You to transmit the information from one entity to another entity without hindrance.

Skillshare Medium

In certain circumstances, the right to data portability, which means that you can request that we provide certain Personal Data we hold about you in a machine-readable format

Discord Medium

If you want to see what information we have collected about you, you can request a copy of your data in the Data & Privacy section of your User Settings. You should receive your data packet within 30 days.

See all platforms with this clause type →

Monitoring

T-Mobile has changed this document before.

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▸ View Original Clause Language DOCUMENT RECORD
"
you should remove or otherwise safeguard any sensitive or personal data when your Device is out of your possession or control including...when you relinquish, exchange, return, or recycle your Device.

Excerpt from T-Mobile's Terms and Conditions

Applicable regulations

CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
TCPA
United States Federal
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
T-Mobile Terms and Conditions
Entity
T-Mobile
Document last updated
May 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
July 9, 2026
Record ID
CA-P-039105
Document ID
CA-D-00341
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
351c01a04998b033746b3377d33cb408b6a1ffbc8b10d151b8626be8c5b4117a
Analysis generated
April 28, 2026 06:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: T-Mobile
Document: T-Mobile Terms and Conditions
Record ID: CA-P-039105
Captured: 2026-04-28 06:04:53 UTC
SHA-256: 351c01a04998b033…
URL: https://conductatlas.com/platform/t-mobile/t-mobile-terms-and-conditions/provision/CA-P-039105/customer-must-remove-sensitive-data-before-relinquishing-device/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does T-Mobile's Customer Must Remove Sensitive Data Before Relinquishing Device clause do?

The clause states: “you should remove or otherwise safeguard any sensitive or personal data when your Device is out of your possession or control including...when you relinquish, exchange, return, or recycle your Device.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 295 platforms. See the full comparison.

Is ConductAtlas affiliated with T-Mobile?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by T-Mobile.