Provision record
T-Mobile · T-Mobile Terms and Conditions · View original document ↗

Customer Indemnification of T-Mobile

High severity High confidence Explicitdocumentlanguage Common · 232 of 352 platforms

Key Facts

What does T-Mobile require customers to do regarding claims arising out of use of the Services, Products, or Devices?
T-Mobile requires customers to defend, indemnify, and hold T-Mobile and its directors, officers, and employees harmless from any claims arising out of use of the Services, Products, or Devices, or breach of the Agreement.
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Recent governance activity T-Mobile recorded 2 documented changes in the last 30 days.
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This analysis describes what T-Mobile's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Customers bear the financial and legal burden of defending T-Mobile against third-party claims connected to their use of T-Mobile's Services, Products, or Devices or their breach of the Agreement.

Interpretive note: The excerpt ends after 'breach of the Agreement' with an ellipsis, suggesting additional triggering conditions may exist that were not captured in the provided text.

Recent Activity

This document changed recently

Medium Jul 14, 2026

The updated terms expand T-Mobile's authority to suspend or terminate service by explicitly including theft and unlawful conduct as grounds for suspension or service denial, beyond the previously stated prohibited uses. The agreement also clarifies that price commitments embedded in Rate Plans do not automatically extend to new technologies, features, or services unless expressly stated, meaning customers cannot assume their locked price applies if T-Mobile introduces new offerings. Additionally, the terms now state that reconnection or restoration of service after suspension may incur a fee. These changes modify the conditions under which service can be interrupted and the predictability of pricing as services evolve.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 997 other provisions on other platforms.

Consumer impact (what this means for users)

Customers are obligated to cover T-Mobile's legal costs and liability for claims that arise from the customer's use of T-Mobile's Services, Products, or Devices or breach of the Agreement.

How other platforms handle this

Twilio Medium

Your obligations in Section 6.2 (Indemnification by Customer) of this Agreement will apply to the extent permitted by applicable law, regulation, or procedure.

Synthesia Medium

Customer shall have no liability under (a) to the extent a Claim Against Us arises from Synthesia Content or under (b) to the extent a Claim Against Us arises from our breach of the Contract.

Segment Medium

Your obligations in Section 6.2 (Indemnification by Customer) of this Agreement will apply to the extent permitted by applicable law, regulation, or procedure.

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Monitoring

T-Mobile has changed this document before.

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▸ View Original Clause Language DOCUMENT RECORD
"
You agree to defend, indemnify, and hold us and our directors, officers, and employees harmless from any claims arising out of use of the Services, Products, or Devices, breach of the Agreement...

Excerpt from T-Mobile's Terms and Conditions

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
T-Mobile Terms and Conditions
Entity
T-Mobile
Document last updated
May 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
July 9, 2026
Record ID
CA-P-038935
Document ID
CA-D-00341
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
351c01a04998b033746b3377d33cb408b6a1ffbc8b10d151b8626be8c5b4117a
Analysis generated
April 28, 2026 06:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: T-Mobile
Document: T-Mobile Terms and Conditions
Record ID: CA-P-038935
Captured: 2026-04-28 06:04:53 UTC
SHA-256: 351c01a04998b033…
URL: https://conductatlas.com/platform/t-mobile/t-mobile-terms-and-conditions/provision/CA-P-038935/customer-indemnification-of-t-mobile/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does T-Mobile's Customer Indemnification of T-Mobile clause do?

Customers bear the financial and legal burden of defending T-Mobile against third-party claims connected to their use of T-Mobile's Services, Products, or Devices or their breach of the Agreement.

How does this clause affect you?

Customers are obligated to cover T-Mobile's legal costs and liability for claims that arise from the customer's use of T-Mobile's Services, Products, or Devices or breach of the Agreement.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 232 platforms. See the full comparison.

Is ConductAtlas affiliated with T-Mobile?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by T-Mobile.