T-Mobile updated its privacy policy on April 29, 2026 to clarify how it handles data from accessibility services. The policy now specifies that when you use T-Mobile's Live Translation services, your call data may be collected as part of providing those services. The update also adds a qualifier stating that disability status data collection may be legally required when providing these services, rather than stating it unconditionally.
T-Mobile's updated policy adds explicit notice that call data may be collected when you use its Live Translation accessibility service, and qualifies disability status collection as occurring only when legally required. This clarifies existing practices rather than introducing new data collection. If you use Live Translation services, your call data may be processed as part of providing that service; review the full accessibility services section to understand what data is retained and how it is used.
→ Review T-Mobile's full accessibility services section to understand what call data is retained and how long it is kept if you use Live Translation.
→ If you use Live Translation, verify you are comfortable with the stated use of your call data before continuing to use the service.
Policy now explicitly states that call data may be collected when you use Live Translation accessibility services.
Changed from unconditional assertion to qualified statement that disability status data collection occurs only where legally required.
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
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