Provision record
Synthesia · Synthesia Terms of Service · View original document ↗

Customer Compliance with Acceptable Use Policy

High severity High confidence Explicit document language Common · 282 of 352 platforms

Key Facts

What must the Customer comply with?
Synthesia requires the Customer, including its Authorized Users, to comply with the Contract and the Acceptable Use Policy at all times.
Must Authorized Users comply with the Contract and the Acceptable Use Policy?
Synthesia requires the Customer, including its Authorized Users, to comply with the Contract and the Acceptable Use Policy at all times.
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This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The Customer is contractually responsible for the conduct of all its Authorized Users, not just its own direct actions.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4244 other provisions on other platforms.

Consumer impact (what this means for users)

You are required to ensure that every person you authorise to use the Services also complies with the Contract and Acceptable Use Policy.

How other platforms handle this

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Leonardo AI Medium

You agree that use of any Beta Services will at all times be subject to your compliance with the Beta Services Terms.

Mailchimp Medium

Host Content on our servers for any purpose other than for your use of the Service.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer, including its Authorized Users, must at all times comply with the Contract and the Acceptable Use Policy.

Excerpt from Synthesia's Terms of Service

Applicable regulations

CFAA
United States Federal
Trump Executive Order on AI Policy Framework
US

Provision details

Document information
Document
Synthesia Terms of Service
Entity
Synthesia
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-046132
Document ID
CA-D-00471
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
ad7eced3d63c9adc5930b8cce31cc3296ed7d3d4ea35081a5c1e458b31820557
Analysis generated
July 9, 2026 04:47 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Synthesia
Document: Synthesia Terms of Service
Record ID: CA-P-046132
Captured: 2026-07-09 04:47:54 UTC
SHA-256: ad7eced3d63c9adc…
URL: https://conductatlas.com/platform/synthesia/synthesia-terms-of-service/provision/CA-P-046132/customer-compliance-with-acceptable-use-policy/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Synthesia's Customer Compliance with Acceptable Use Policy clause do?

The Customer is contractually responsible for the conduct of all its Authorized Users, not just its own direct actions.

How does this clause affect you?

You are required to ensure that every person you authorise to use the Services also complies with the Contract and Acceptable Use Policy.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 282 platforms. See the full comparison.

Is ConductAtlas affiliated with Synthesia?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Synthesia.