Provision record
Synthesia · Synthesia Privacy Policy · View original document ↗

Children's Privacy Restriction

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Document Record

What it is

The policy states that Synthesia's services are not directed at users under age 16, and that Synthesia does not knowingly collect information from or permit use by minors. The age threshold of 16 exceeds the US COPPA threshold of 13 and aligns with GDPR Article 8's default age of digital consent in many EU member states.

This analysis describes what Synthesia's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The policy sets a minimum age of 16, which aligns with GDPR Article 8 digital consent thresholds applicable in several EU member states and exceeds the US COPPA threshold of 13. Given that the platform collects biometric data, the application of this age restriction to biometric processing workflows is particularly material.

Consumer impact (what this means for users)

Under this provision, the agreement states that the platform is not intended for users under 16 and that Synthesia does not knowingly collect data from minors. Parents or guardians who become aware that a minor has used the platform may contact support@synthesia.io to request data deletion.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
Our Services are intended for a general audience and are not targeted at children under the age of 16 ("minors"). We do not knowingly collect or ask for information from minors and do not knowingly allow minors to use the Platform.

Excerpt from Synthesia's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

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Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Synthesia Privacy Policy
Entity
Synthesia
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-015749
Document ID
CA-D-00470
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c48a575e2d96eda30f9d795d55b7e461edba6b3a934c98d2b8aa22e3fc6ec27f
Analysis generated
July 9, 2026 08:42 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Synthesia
Document: Synthesia Privacy Policy
Record ID: CA-P-015749
Captured: 2026-07-09 08:42:29 UTC
SHA-256: c48a575e2d96eda3…
URL: https://conductatlas.com/platform/synthesia/synthesia-privacy-policy/provision/CA-P-015749/childrens-privacy-restriction/
Accessed: Sept. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Synthesia's Children's Privacy Restriction clause do?

The policy sets a minimum age of 16, which aligns with GDPR Article 8 digital consent thresholds applicable in several EU member states and exceeds the US COPPA threshold of 13. Given that the platform collects biometric data, the application of this age restriction to biometric processing workflows is particularly material.

How does this clause affect you?

Under this provision, the agreement states that the platform is not intended for users under 16 and that Synthesia does not knowingly collect data from minors. Parents or guardians who become aware that a minor has used the platform may contact support@synthesia.io to request data deletion.

Is ConductAtlas affiliated with Synthesia?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Synthesia.